(210) 736-4477 | 1-800-736-5256

Safety is Your Priority. Protection is Ours.

Our engineering expertise and responsive product support are always there when needed, which is why our customers know they can count on us at every step of the way.

ICON personalized - Service & Training

Personalized Solutions

We can assist you with creating safe and accessible facilities. The first step to creating a tailored solution is talking with one of our experienced sales team members.

Once they can understand the problem, they will partner with you to develop a solution that is cost-efficient and effective. Depending on the size of the project, we have a variety of tools at our disposal including 3D printers, CAD drawings, and detailed installation guides.

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Product Demos

One of the most valuable services Impact Recovery offers is the opportunity to request a demo onsite. This hands-on approach allows us to meet with you in person and demonstrate firsthand the capabilities of our products. We don’t just say our products are easy to install, we mean it. With a visit to your facility, we can show you how to install our products. We are confident that our products will stand up to your requirements and exceed your expectations.

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Expertise You Can Count On

We are experts in our field. The Impact Recovery team as a whole has years and years of experience in the industries we serve. Our engineering expertise and field services are always there when you need them.

We hold a holistic approach to ensure that we are meeting compliance and safety guidelines, often exceeding them. Some of our partnerships with our customers have led to new innovations or enhanced products that were the result of listening to our customers’ needs and feedback.

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Installation Consultations

We often partner with our customers to guide them through the installation process.

Over the years, we have found that many of our customers prefer we train their teams personally instead of hiring installers.

We also train customers' third-party contractors. Whether they have in-house installers or subcontract the work, we provide on-site training.

This approach allows us to provide clear instructions and address questions and concerns in real-time.

By personally training our customers' teams, we can ensure a smooth installation process and address any issues that may arise during the process.

ICON warranty - Service & Training


Customers know they can count on us at every step of the way. With our efficient design, stronger materials, rigorous third-party testing, and quality assurance protocols, we are confident that our products have been manufactured and tested to the highest quality standards.

All of our products have a comprehensive warranty backed by years of experience.